Return conditions vary depending on the delivery address and the carrier of your order. When the initial delivery was made in mainland France:. When the initial delivery was made outside mainland France, return shipping costs are at the customer's ex
For any order placed online, you have 14 calendar days to return one or more items: your refund will be issued upon receipt and inspection of the items. 1 — PREPARE YOUR PACKAGE:. Place the items to be returned in their original packaging. For new pr
If you've changed your mind or the item you ordered isn't right for you, you can return it for a refund or exchange within 14 days of receiving your order. To do so, please contact us at [email protected]
Once your return has been confirmed by our team, your refund will be issued within a few days to the original payment method. This timeframe may vary depending on the bank and the type of card you used.