Delivery is available anywhere in France to Mondial Relay and Shop2Shop by Chronopost collection points (€2.90), to your home with Colissimo or Chronopost (from €8.90), and is free for orders over €250. For furniture, we work with private carriers wh
If your order contains a large second-hand item, it will be delivered with the utmost care by a private carrier. At Debongout, we use Cocolis, a collaborative delivery platform to deliver your second-hand furniture more carefully and responsibly. 🚚
For a new product shipped to France, Monaco, Belgium, or Luxembourg, your order will be shipped within 2 business days.Delivery then depends on the chosen carrier:. For a second-hand product shipped to France, Monaco, Belgium, or Luxembourg, delivery
You can track the status of your delivery on this page: Track my package. If it's a second-hand product awaiting delivery, you can contact our customer service for information by writing to [email protected]
You can save and manage your delivery addresses so you don't have to re-enter them when placing your order, or delete them. To do this, go to "My Account/Addresses."
Lost Packages. We make every effort to ensure that every order reaches you in perfect condition. If your order is lost in transit, please contact our customer service team at [email protected], stating your order number and all relevant detai